How do I book a tour?
Choose your tour, pick a date on its page, and check out online — your seats are confirmed instantly by email. Prefer a human? Call +1 (202) 555-0147 or send an enquiry and we'll hold your places for 48 hours.
What is included in the price?
Every tour page lists exactly what's covered — typically your guide, entries, transport during the tour, and taxes. International flights and travel insurance are not included unless stated.
What is your cancellation policy?
Cancel up to 14 days before departure for a full refund, and move your dates for free up to 7 days out. Inside 7 days we refund 50%, since guides and lodges are already committed.
How big are the groups?
Never more than 12 travellers, and most departures run with 6–8. Private departures for your own party are available on every tour — ask for a quote.
Do I need a visa or vaccinations?
Requirements depend on your passport and destination. After booking we send a tailored checklist, and our team double-checks everything with you 30 days before departure.
Is travel insurance required?
Yes — comprehensive cover including medical evacuation is required on all tours, and essential for safaris, treks and dives. We check policies before departure day.
Can I travel solo?
Absolutely — around a third of our travellers come solo. There's no single supplement on most departures; on the few where lodges charge one, we show it clearly before you pay.
How do payments work?
Pay securely online by card through our checkout. Until a payment gateway is connected in Grigora → Commerce → Settings, the pay button reads "Unavailable" — in that case, send an enquiry and we'll invoice you directly.